Privacy Policy

Thank you for visiting the official Web site for the PowerTrain Division of Isuzu Motors America, LLC. This privacy policy tells you about the information we collect online and how we use it. The terms in this online privacy policy apply unless different terms are specified in a form or contract that we provide to you.


Normal Web Site Usage
Our Web site is designed to provide you with the latest information about our products and services. Many pages of our Web site can be accessed without providing information that identifies you personally, such as your name, e-mail or postal address, or telephone number. We collect such information from our Web site only if you choose to provide it by entering it on one of our Web pages.

When you visit our site, we typically collect information such as your Internet service provider (ISP), the Web site that referred you to us, the pages you request, and the date and time of your visits. We use this information to generate statistics about our Web site activity. This allows us to improve our site continually and make it responsive to our visitors’ needs and interests. We occasionally provide statistics about our Web site traffic patterns and related site information to partners for general marketing research purposes, but these statistics do not identify you personally.


Some of our Web pages may use “cookie” technology to measure activity at our Web site and to customize information to your personal interests. A cookie is an element of data that a Web site can send to your browser to store on your hard drive. The use of cookies is an industry standard and you will find them at most major Web sites.

Cookies allow us to tailor our site to your individual preferences and permit you to navigate certain parts of our site without having to re-enter information you provided on a previous visit. If you prefer not to take advantage of these conveniences, most browsers allow you to decline cookies. You are free to decline our cookies, but if you do, you will not be able to take advantage of these conveniences.


Collection and Use of Personally Identifiable Information
In some instances, we may request or collect information online that identifies you personally, such as your name, e-mail or postal address, or telephone number. We also may request or collect information about your preferences, interests, hobbies, and the like.

This may occur in a variety of circumstances, including when you register online, communicate with us by e-mail, respond to surveys, or enroll in contests. Again, you are not required to provide this information, but if you choose not to, some portions of our Web site may not be accessible to you.

In addition, we will use this web site to process warranty claims from distributors and dealers when you obtain warranty service for your engine. While you are not required to register online, the “Required” fields noted on the registration form must be completed (either during the initial registration of the engine, or by the servicing dealer or distributor at the time warranty service is performed) in order to obtain warranty service.

We use the information we collect online to provide you with the services you request, and for a variety of general marketing and planning purposes. For example, we may use information that identifies you personally to communicate with you by e-mail, postal mail or telephone about special offers, promotions, products, or services, or to follow up on products or services we have already provided. We currently do not rent or sell this information to other companies. However, when you, a distributor or dealer completes the online engine registration form, our distributors and their dealers may have access to the information that is provided. In addition, we may allow our marketing partners to have limited access to databases containing this information to permit them to create and administer marketing programs and promotions for us. If you do not want us or our marketing partners to contact you in connection with any marketing programs or special promotions, we make it easy for you to let us know. See the “Opting Out” section below.

You should be aware that we reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of us, our employees, customers, or the public.


“Opting Out”
If you do not want to receive promotional material from us or our marketing partners, please let us know by writing us at:

Isuzu Motors America, LLC
PowerTrain Division
46401 Commerce Center Drive
Plymouth, MI 48170

If you let us know that you do not want to receive promotional information, we will take steps to honor your wishes within a reasonable time after receiving your request.


Storage and Security
The information you provide on this Website is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by us or our agents. The information is stored in a manner appropriate to the nature of the data and is used for the purposes described in this online privacy policy.


We do not intend to collect personal information from children. If you are 16 years old or younger, you should not provide information on this Web site and should ask a parent or legal guardian to do so for you.


Public Web Pages
A number of our Web pages, such as Customer Testimonials, are available to the public. We are not responsible for the uses that may be made by the public of any information you submit to Isuzu for posting on publicly accessible Web pages.


Links to Other Web Sites
We have made an effort to include links to sites that may be of interest to you and are in good taste. Please bear in mind that a link to or from our Web site does not imply endorsement of that site. We do not control the sites to which we link and assume no responsibility for their content or their privacy policies.


Questions or Concerns
If you have any questions or concerns about this online privacy policy, or believe we have not adhered to it, please let us know by writing us at:

Isuzu Motors America, LLC
PowerTrain Division
46401 Commerce Center Drive
Plymouth, MI 48170


Changes to This Policy
By using this site, you agree to the terms and conditions of our online privacy policy. Please do not use this site if you do not agree to them. We reserve the right to change this policy at any time, but will post changes on our Web site if we do.

We encourage you to review the terms of this privacy policy whenever you visit this Web site.

We are there for you every step of the way. You matter to